Welsh Walking Company

This is the privacy policy for The Celtic Walking Company Ltd – trading as The Welsh Walking Company, a business registered in England and Wales. Registered Number: 13903431

Our website address is: https://welshwalking.com

Information we may collect from you

We may collect information from you via our online contact forms, during our one -to-one consultations and when you send emails or other forms of messaging. 

Depending on the circumstances, we may collect personal information about you and those persons travelling with you which could include:

• Title
• Your full name
• Postal address
• Email address
• Landline and/or mobile numbers
• Passport information (including passport number, title, full name, gender, date of birth, place of birth, nationality, date of issue, date of expiry)
• Details relating to any allergies, disability or medical condition you may have
• Dietary requirements, which may disclose your religious beliefs
• What you view, click on and access when using our website and marketing emails. This might also include your IP address, geographical location, device information, browser and network type, length of visit and number of page views. For more details, please view our Cookie Policy.
• Information you choose to submit to us
• Via the completion of forms, sending us details of your preferences, feedback or testimonials
• By interacting with us on social media platforms.

If you provide personal data to us about someone else you must ensure that you are entitled to disclose that personal data to us and that, without us taking any further steps, we may collect, use and disclose that personal data as described in this Privacy Policy. You must ensure the individual concerned is aware of the details in this notice. 

How we use your information

We use your information to provide the services you request from us, to refine our future services, to enhance your experience and to communicate with you. 

The information we collect is necessary to prepare a bespoke itinerary and to make accommodation, activity, transport and restaurant reservations on your behalf. 

We will only hold your personal information on our systems for the period necessary to fulfil the purposes set out in this Privacy Policy, or until you request it to be deleted. 

3rd party disclosure of your information

We do not rent, sell or share your personal information with any 3rd party organisations for the purposes of marketing products or services. Your data is never given to advertisers.

It is, however, necessary for us to share your information with our relevant suppliers (such as guides, hotels, restaurants, car rental companies, etc) and any other third party (such as banks and/or credit card companies) who need this information so that your chosen arrangements can be booked and provided or your booking enquiry answered. 

Your Rights

• You have the right to receive a copy of your personal information being held, processed and to whom it may have been disclosed. To request a copy please email [email protected]
• It’s important that the information we hold for the purpose of fulfilling your travel requirements is accurate and up to date. To make changes to your personal information please email [email protected]
• You can request to have your personal information deleted at any time. Please email [email protected]

Contacting Us

For questions or comments concerning this Privacy Policy please write to:

The Welsh Walking Company, Dalton House, 35 Chester St, Wrexham LL13 8AH

or email: [email protected]